Customer Service and After Sales Support
Customer service and after sales support is the most important part of our business starting with our initial client discussions and systems analysis and including all aspects of our business, through to our high-quality after-sales services.
Exacting servicing of equipment and support is provided by our specialist team of service technicians operating to the ISO9001:2008 quality standard.
Whitewater have one of the largest team of specialist technicians in Ireland dedicated to pure water systems. Response times are typically 4 – 6hours. Our 24/7 emergency call-out service is available with premium service contracts to keep your critical systems running.
Is your water treatment plant old and vulnerable? We can provide you with all the advice and if necessary refurbishment you need to keep your systems running and production going.
Flexible funding options are available to spread upgrade/refurbishment costs as part of a service contract over a 2–3 year period, which may be advantageous as the funding is a maintenance budget item rather than being part of a capital budget.
Our specialised technical sales representatives are trained to understand your purified water requirements to help you choose the right service solutions for your department. All our products are sold with one unique feature, excellent after sales support. Our internal Sales and Service Teams are only a phone call away offering a complete dedicated solution resource. Tel: +353 (0)1 2940300
The more you know about your water treatment plant, the better equipped you are to deal with the routine operations of the plant and minimise down time. As part of our commitment to provide a first class service to customers, we offer tailored training both onsite hands-on equipment operator training and ‘classroom’ sessions
Find out more:
You can email [email protected] and a Whitewater Customer Care member will be in touch, or call us now on +353(0) 12940300